Helpful Hints for Valentines Day

ORDERS FOR DELIVERIES & PICK UP STILL BEING TAKEN FOR TODAY 14TH FEB IMPORTANT POINTS TO NOTE TO MAKE EVERYTHING GO SMOOTHLY ONLINE ORDERS

  • Please enter your message in the “Order Notes” ·Please enter a tel. no. for the receiver of your gifts in the “Order Notes” ·         If going to a unit block, please put any special instructions, like the buzzer number, etc in “Order Notes” 
  • Although we cannot deliver to a specific time, only for a specific day, the online ordering system insists you must enter a time otherwise it will reject it.  Please ensure you enter a dummy time so your order doesn’t reject.

       GENERAL  IMPORTANT INFO

  • If the receiver isn’t home but is in a secure unit block & doesn’t answer their phone when the courier arrives, we will have to have the flowers returned to us for them to collect from our shop.  If there is an alternative secure area that the gifts can be left close to that address, (ie max of 2 doors away) please advise us when placing your order either by phone or online, in the “Order Notes”
  • Please note orders cannot be booked in for a specific time due to the volume of work the wonderful couriers will be doing during that period
  • Deliveries will go out for the day you wish, deliveries will arrive to the receiver of your roses anytime between 8.30am – 5.30pm.
  • If your partner will be at a work address, please advise at the time of placing your order, what time they finish work, in the “Customer Notes” or by telephone.
  • We cannot call the couriers to find out where they are enroute, as it doesn’t go down well with them!
  • We cannot book in for AM or PM as it is too hard for the couriers planning the most effective routes for their deliveries
  • We will only have long stem red roses available for sale from 12th February to 14th February inclusive.  The designs are on our website page “Valentines Day”
  • And most important of all, we would like to send you a big “thank you” for your understanding on what is the busiest period of the year for florists and couriers alike!
  • SUBJECT TO AVAILABILITY.  ONLINE ORDERS WILL THEN BE REFUNDED & EMAILS SENT.  PLEASE ORDER EARLY!